SHIPMENTS AND RETURNS

DELIVERY

Packages are generally dispatched within 2 days after receipt of payment and are shipped via  Singapore Post by standard Mail Service  We recommend to all our customer to use registered post as its required signature which additional cost applied. So, please contact us befoe choosing registered post

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

The shipping cost listed was valid for shipping in Singapore.

For item Shipment to Other countries outside Singapore, Please be aware of your restriction and taxes in your own country. And Please email and contact us at sales@mydakimakura.com for the shipping fee outside singapore.

RETURN POLICY

If you are not completely satisfied with your purchase or the goods you received is faulty , you may return it with your original packing slip, and we will exchange the item or refund your full purchase price, less shipping and handling.  

We always ensure our goods is 100 % check before it shipping and handle carefully, but  sometimes it  happened during transportation. We will not liable for request for returning the product cause happened during the shipping.

You will be responsible for all return shipping fees. We will not reimburse for original shipping, duties or taxes.